FAQs

Where can I get the iTHRVE app?
You can get the iTHRVE app on iTunes Apple App Store

Download AppStore

Does iTHRVE app work on iPad?
Yes, it does. It works on the latest versions of iPad with the iHealth PO3 Oximeter finger sensor (go to My Sensors and select it) and Polar chest strap (go to My Sensors and click on + in the top right corner to add it). iTHRVE is also designed to work on iPhone 5, iPhone 5S, iPhone 6 and iPhone 6+ and iPod touch 5. iTHRVE doesn’t work on previous versions of iPhones and iPod touch.

Compatibility
iTHRVE works on the latest version of iOS, iPhone 5, iPhone 6 and iPod touch 5. iTHRVE doesn’t work on previous versions of iPhones, iPod touch.

Is iTHRVE available on the Android platform?
Not yet, we’re working on it. Please leave your email with us and we’ll let you know when it’s available on Android.

How many users can use one app? Can I use with my whole family, for example?
At the moment one app is for one user only.

The app is crashing – what to do?
• You may have too many apps opened on your iPhone which will always slow down the processing power of your iPhone. Switch off some apps and then restart iTHRVE again.
• Do you have the latest version of iOS? If not, update your iOS.
• Check the compatibility – see above.
• If you’re using the iHealth sensor and the app is crashing it’s probably due to poor wifi/internet connection.

What kind of sensors can I use withe the iTHRVE app?
This HRV app has been designed to work with different sensors:
• iOS Camera (on your iPhone or iPad)
• Polar chest strap – for example Polar H7 chest strap

Polar H7 Bluetooth Chest Strap

Polar H7 Bluetooth Chest Strap

• Earclip Bluetooth sensor – for example Mobile Phone Heart Rate Monitor with Ear Clip

Mobile Phone Heart Rate Monitor with Ear Clip Sensor

Mobile Phone Heart Rate Monitor with Ear Clip Sensor

• iHealth PO3 finger sensor – for example iHealth PO3 Wireless Pulse Oximeter

iHealth PO3 Wireless Pulse Oximeter

iHealth PO3 Wireless Pulse Oximeter

All of these sensors can be used for short recording (less than 30 minutes): mainly designed for coherence and breath training.
Long recording (up to 8 hours and a half), can only be done with the use of a Polar chest strap or a compatible Bluetooth chest strap device.

The pressure wave (related to the Mayer wave or Craniosacral wave) can only be displayed with the iHealth finger sensor.
The light sensors devices (iHealth finger sensor, the earclip sensor and the iOS camera) are very sensitive to movements of the sensor: they need you to be quite still- when used to achieve a good acquisition of data.